Case Study
PM Hotel Group Tracks
Real-Time Performance Data + Integrated, Customized Reporting with ProfitSword
Summary
PM Hotel Group identified a need for a robust budgeting and forecasting platform that could meet their specific needs, leverage their existing data and technology systems and keep pace with the company’s growth and increasing complexity. ProfitSword together with PM Hotel Group implemented The Edge, a customized ProfitSage solution, which has evolved into a critical differentiator for the company.
The Challenge
Need for reporting, budgeting, and forecasting
PM Hotel Group identified a need for a robust budgeting and forecasting platform that could meet their specific needs, leverage their existing data and technology systems and keep pace with the company’s growth and increasing complexity.
Because the gathering, sharing, and analysis of data can be time consuming and prone to human error, PM Hotel Group specifically sought out an innovative partner who could deliver a solution that could analyze data from multiple systems and deliver real-time reporting and analytics to maximize efficiencies across the portfolio.
The Solution
A Customized ProfitSage Solution
ProfitSword and PM Hotel Group implemented The Edge, a customized ProfitSage solution, which has evolved into a critical differentiator for the company. Central to The Edge’s benefits is its ability to provide real-time performance data on every hotel managed by PM Hotel Group. The bespoke platform integrates with multiple systems including PMS and POS platforms, accounting, labor management and online purchasing.
PM Hotel Group and ProfitSword developed a specialized system that automates the data gathering process to meet unique requirements.
- The web-based user interface provides detailed, flexible reports and dashboards that can be viewed by their team in any browser or be preset to be delivered to designated team members and stakeholders on specific days and times.
- Reports are customized to meet their needs ensuring that hotel leadership have a 360-degree view of their financial commitments.
- Real-time access to each hotel’s income statements provides PM Hotel Group leadership with the ability to review the performance of individual properties, regions, or the entire portfolio over specific timeframes, and drill into transaction level details all in the same environment.
The Results
In-depth data insights and management
As a comprehensive data management and business intelligence platform, The Edge also offers a multitude of other significant features and functionalities that can prove essential in identifying operational strengths and inefficiencies, as well as opportunities to further enhance market growth.
- Evaluate the success of annual plans or weekly and monthly progress, along with access to detailed insight on market overview, demand outlook and an analysis of key competitors.
- Gather future on-the-books data across multiple sales platforms.
- Standardize both individual and multi-property pace and productivity reporting. This allows the company to automate, integrate and visualize their sales performance data.
With additional options to combine business intelligence, decision support, performance management and ad-hoc reporting depending on specific user needs, The Edge further ensures that PM Hotel Group can always obtain an even greater level of in-depth data analysis no matter what performance segment needs to be assessed.
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