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What is ProfitSword?

For over 20 years, ProfitSword's mission has been to transform the hospitality industry by "Empowering People and Inspiring Success" with leading-edge business intelligence software coupled with our exceptional service. From major hotel brands to independent boutique properties, hoteliers across the industry rely on ProfitSword to enable smarter decision-making capabilities leading to enhanced efficiency and business success.

What is Actabl?

ProfitSword became a part of Actabl in June 2022. Actabl is the industry’s first and only integrated hotel operations, business intelligence and labor management solution. Actabl is bringing together the full scope of advanced capabilities by ProfitSword, Hotel Effectiveness, ALICE and Transcendent to deliver a unified, modular SaaS-based platform that integrates the vast resources of each brand. The Actabl team boasts more than 250 global employees, over 1,000 years of combined hospitality experience, and more than 10,000 properties served. Learn more.

Is ProfitSword just for hotels?

All of ProfitSword’s partners are in the hospitality business with most of them specializing in Hotel Management. However, ProfitSword’s Business Intelligence Solution is flexible enough to accommodate various entity types from a diverse range of industries. Today there are hotels, restaurants, parking garages, golf courses, campgrounds, and more using ProfitSword.

Who else uses ProfitSword?

More than 115 hotel owner/operators, franchisees, property management companies, and brands along with over 3,800 hotels rely on ProfitSword to create a single source of truth for efficient, real-time decision making.

What level of expertise does ProfitSword provide as it relates to the Hospitality industry?

ProfitSword’s expertise is specifically dedicated to serving the business intelligence needs of the hospitality industry. Our team boasts decades of combined expertise working directly with hoteliers to develop new and advanced technologies proven to result in reduced expenses and higher profit margins.

How will ProfitSword keep my data secure?

ProfitSword is committed to ensuring the privacy and security of data for each of its partners. For further information on how we work to keep your information safe, please refer to our data security White Paper.

What systems does ProfitSword integrate with?

ProfitSword currently supports over 230 integrations, including partnerships with all major brands. For more information on ProfitSword Integrations, please visit our Integrations page.

Can ProfitSword accommodate changes and scale with me as my company grows?

Yes! ProfitSword is flexible enough to accommodate changes such as adding new properties, integrating with new systems, and supporting updates to your Chart of Accounts.

What’s included in the pricing? Are there hidden costs for the initial onboarding, setup, training, support, design services, etc.?

ProfitSword has an inclusive price structure that includes the data & user interface for products purchased, along with product enhancements and software updates. Our pricing structure also includes client support, web-based training, and unlimited users.

I need a solution customized to my company’s needs. Is this a customizable tool or an out of the box product?

ProfitSword is deployed to you already ready to meet your company’s needs, especially as it relates to integrations with your various platforms. From there, we work to customize your reporting needs, as well as to onboard future integrations.

I have one hotel, can I still buy ProfitSword?

While the ProfitSword Business Intelligence suite provides the same value and efficiency to an individual property, it was built to be a solution for companies with multiple entities. Can we talk with your management group to deploy ProfitSword across the entire enterprise?

How difficult is it to add ProfitSword? What support resources does ProfitSword provide throughout implementation?

PofitSword’s in-house onboarding, training, support, and data collections teams partner with new clients to ensure a successful implementation. Each new project has a dedicated ProfitSword team to lead new partners step-by-step through their implementation.

How long does it typically take to get ProfitSword set up for my team?

ProfitSword’s typical implementation timeline is 90 days.

Can every department in my hotel use ProfitSword?

Yes! ProfitSword integrates data from across various disciplines (Ops, Sales, Finance, and more) to bring data to one place. By eliminating the need for multiple, fragmented software systems for each department, ProfitSword allows your teams to seamlessly work together in unison on a single platform.

Does ProfitSword replace my accounting system?

ProfitSword integrates with your accounting system but does not replace it. Instead, ProfitSword instantly and automatically provides your accounting software with the data intelligence it needs to ensure accurate and balanced budgets.

What systems does ProfitSword integrate with?

ProfitSword currently supports over 230 integrations, including partnerships with all major brands. For more information on ProfitSword Integrations, please visit our Integrations page.

Can ProfitSword accommodate changes and scale with me as my company grows?

Yes! ProfitSword is flexible enough to accommodate changes such as adding new properties, integrating with new systems, and supporting updates to your Chart of Accounts.

Can ProfitSword automatically send me data or a report so I don’t have to login to get an update?

Yes! ProfitSword’s reports may be viewed in the browser, saved to your favorites, exported with one click, or set up to be scheduled automatically via email.

We have multiple branded hotels, resorts, and even independent boutique hotels in our portfolio. How can we compare them when they all use different systems?

With its ability to integrate with an array of diverse platforms, ProfitSword normalizes your data across various systems through a series of mapping screens. This allows you to view data consistently regardless of brand or system used.

I need a solution customized to my company’s needs. Is this a customizable tool or an out of the box product?

ProfitSword is deployed to you already ready to meet your company’s needs, especially as it relates to integrations with your various platforms. From there, we work to customize your reporting needs, as well as to onboard future integrations.

Do reports update in real-time?

ProfitSword has a single database solution allowing you to see updates in real-time.

Who monitors my integrations?

All of ProfitSword’s integrations are designed, built, and supported in-house. ProfitSword also provides tools for partners to view integration status, and can refresh data as needed.

Can I customize user level access?

Yes, ProfitSword allows its partners to differentiate users in a number of ways. Customized access can include which properties a user can see, departments within the property, even which menu items are available to the user and more.

I have different hotels in my portfolio. Will I be able to see reporting specific to each hotel?

Yes! In addition to providing enterprise reporting solutions, ProfitSword allows users to monitor individual hotel performance.

Can I consolidate information across an entire portfolio of hotels and can I compare them side by side to benchmark performance?

Yes, the end user can create any grouping of hotels to be used for report consolidations and side by side comparisons.

How will ProfitSword keep my data secure?

ProfitSword is committed to ensuring the privacy and security of data for each of its partners. For further information on how we work to keep your information safe, please refer to our data security White Paper.

What is ProfitSword?

For over 20 years, ProfitSword's mission has been to transform the hospitality industry by "Empowering People and Inspiring Success" with leading-edge business intelligence software coupled with our exceptional service. From major hotel brands to independent boutique properties, hoteliers across the industry rely on ProfitSword to enable smarter decision-making capabilities leading to enhanced efficiency and business success.

What is Actabl?

ProfitSword became a part of Actabl in June 2022. Actabl is the industry’s first and only integrated hotel operations, business intelligence and labor management solution. Actabl is bringing together the full scope of advanced capabilities by ProfitSword, Hotel Effectiveness, ALICE and Transcendent to deliver a unified, modular SaaS-based platform that integrates the vast resources of each brand. The Actabl team boasts more than 250 global employees, over 1,000 years of combined hospitality experience, and more than 10,000 properties served. Learn more.

Is ProfitSword just for hotels?

All of ProfitSword’s partners are in the hospitality business with most of them specializing in Hotel Management. However, ProfitSword’s Business Intelligence Solution is flexible enough to accommodate various entity types from a diverse range of industries. Today there are hotels, restaurants, parking garages, golf courses, campgrounds, and more using ProfitSword.

Can every department in my hotel use ProfitSword?

Yes! ProfitSword integrates data from across various disciplines (Ops, Sales, Finance, and more) to bring data to one place. By eliminating the need for multiple, fragmented software systems for each department, ProfitSword allows your teams to seamlessly work together in unison on a single platform.

Does ProfitSword replace my accounting system?

ProfitSword integrates with your accounting system but does not replace it. Instead, ProfitSword instantly and automatically provides your accounting software with the data intelligence it needs to ensure accurate and balanced budgets.

Who else uses ProfitSword?

More than 115 hotel owner/operators, franchisees, property management companies, and brands along with over 3,800 hotels rely on ProfitSword to create a single source of truth for efficient, real-time decision making.

What systems does ProfitSword integrate with?

ProfitSword currently supports over 230 integrations, including partnerships with all major brands. For more information on ProfitSword Integrations, please visit our Integrations page.

Can ProfitSword accommodate changes and scale with me as my company grows?

Yes! ProfitSword is flexible enough to accommodate changes such as adding new properties, integrating with new systems, and supporting updates to your Chart of Accounts.

What’s included in the pricing? Are there hidden costs for the initial onboarding, setup, training, support, design services, etc.?

ProfitSword has an inclusive price structure that includes the data & user interface for products purchased, along with product enhancements and software updates. Our pricing structure also includes client support, web-based training, and unlimited users.

Can ProfitSword automatically send me data or a report so I don’t have to login to get an update?

Yes! ProfitSword’s reports may be viewed in the browser, saved to your favorites, exported with one click, or set up to be scheduled automatically via email.

We have multiple branded hotels, resorts, and even independent boutique hotels in our portfolio. How can we compare them when they all use different systems?

With its ability to integrate with an array of diverse platforms, ProfitSword normalizes your data across various systems through a series of mapping screens. This allows you to view data consistently regardless of brand or system used.

I need a solution customized to my company’s needs. Is this a customizable tool or an out of the box product?

ProfitSword is deployed to you already ready to meet your company’s needs, especially as it relates to integrations with your various platforms. From there, we work to customize your reporting needs, as well as to onboard future integrations.

Do reports update in real-time?

ProfitSword has a single database solution allowing you to see updates in real-time.

I have one hotel, can I still buy ProfitSword?

While the ProfitSword Business Intelligence suite provides the same value and efficiency to an individual property, it was built to be a solution for companies with multiple entities. Can we talk with your management group to deploy ProfitSword across the entire enterprise?

Who monitors my integrations?

All of ProfitSword’s integrations are designed, built, and supported in-house. ProfitSword also provides tools for partners to view integration status, and can refresh data as needed.

Can I customize user level access?

Yes, ProfitSword allows its partners to differentiate users in a number of ways. Customized access can include which properties a user can see, departments within the property, even which menu items are available to the user and more.

What level of expertise does ProfitSword provide as it relates to the Hospitality industry?

ProfitSword’s expertise is specifically dedicated to serving the business intelligence needs of the hospitality industry. Our team boasts decades of combined expertise working directly with hoteliers to develop new and advanced technologies proven to result in reduced expenses and higher profit margins.

I have different hotels in my portfolio. Will I be able to see reporting specific to each hotel?

Yes! In addition to providing enterprise reporting solutions, ProfitSword allows users to monitor individual hotel performance.

Can I consolidate information across an entire portfolio of hotels and can I compare them side by side to benchmark performance?

Yes, the end user can create any grouping of hotels to be used for report consolidations and side by side comparisons.

How difficult is it to add ProfitSword? What support resources does ProfitSword provide throughout implementation?

PofitSword’s in-house onboarding, training, support, and data collections teams partner with new clients to ensure a successful implementation. Each new project has a dedicated ProfitSword team to lead new partners step-by-step through their implementation.

How will ProfitSword keep my data secure?

ProfitSword is committed to ensuring the privacy and security of data for each of its partners. For further information on how we work to keep your information safe, please refer to our data security White Paper.

How long does it typically take to get ProfitSword set up for my team?

ProfitSword’s typical implementation timeline is 90 days.

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